PropTiger Hiring Customer Support Executive: PropTiger is accepting applications for the role of Associate. Applicants who have graduated are welcome to apply for this role. Below are the qualifications, eligibility requirements, and all of the information.
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About PropTiger
The top online real estate platform in India is called PropTiger.com, and it has more than 500 relationship managers working for it.
PropTiger uses intelligent data and state-of-the-art technology to help every property buyer from search to ownership. Our core values of knowledge, honesty, and trust serve as our pillars. PropTiger.com provides house buyers with guidance from the beginning to the end of their home hunt. We help them with property registrations and house financing. Purchasing a house is a significant financial commitment; at PropTiger.com, we make it the safest and finest option.
PropTiger WFH Hiring Customer Support Executive Details
Job Role: Customer Support Executive
Company Website: www.proptiger.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: Work From Home
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Reacting to Customer Inquiries: Resolving complaints, queries, and inquiries from customers via chat, email, phone, or social media.
- Offering Technical Support: Helping clients with technical difficulties, diagnosing and resolving issues with products or services, and assisting them in finding solutions.
- Resolving Customer Complaints: To guarantee customer satisfaction and retention, complaints or difficulties should be looked into and handled promptly, professionally, and with professionalism.
- Product Knowledge: Keeping up a thorough awareness of the business’s goods and services in order to advise clients and propose suitable solutions.
- Escalating Problems: Referring complicated or unsolved problems to management or higher-level support for more help or a solution.
- Sustaining Professionalism: Retaining a composed and courteous demeanor in all communications with clients, demonstrating understanding and endurance even under trying circumstances.
- Following firm rules, processes, and standards while engaging with clients and addressing their requests or difficulties is known as adhering to policies and procedures.
- Continuous learning is the process of improving skills and service delivery by staying current on product knowledge, industry trends, and best practices for customer service.
- Reaching performance goals including response times, resolution rates, customer satisfaction ratings, and organization-set quality assurance criteria is known as meeting performance metrics.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Outstanding writing and vocal communication abilities for both non-technical and technical audiences.
- A cheerful, customer-focused mindset coupled with a strong desire to assist others.
- The capacity to multitask and operate in a fast-paced work setting.
- Strong attention to detail and organizing abilities.
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How To Apply For PropTiger WFH Hiring Customer Support Executive
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍