Rackspace Technology is hiring new employees for system operations from home. Off-campus hiring is being done by Rackspace Technology. The details, eligibility, and job description for Rackspace Technology are provided below.
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About Rackspace Technology
American cloud computing business Rackspace Technology, Inc. is situated in Windcrest, Texas, an inner suburb of San Antonio, Texas. Along with operations in Australia, Canada, the United Kingdom, India, Dubai, Switzerland, the Netherlands, Germany, Singapore, Mexico, and Hong Kong, it also maintains offices in Austin, Texas, and Blacksburg, Virginia. Amsterdam (Netherlands), Virginia (USA), Chicago (USA), Dallas (USA), London (UK), Frankfurt (Germany), Hong Kong (China), Kansas City (USA), New York City (USA), San Jose (USA), Shanghai (China), Queenstown (Singapore), and Sydney (Australia) are the locations of its data centres.
Rackspace Technology Hiring For Work From Home Details
Job Role:Â System Operations Associate
Company Website:Â www.rackspace.com
Qualification:Â Any Graduate
Batch: Recent Batches
Experience: Freshers
Salary: As per Company Standards
Job Location:Â Remote
Last Date:Â ASAP
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Roles & responsibilities
- The preliminary examination and handling of technical inquiries and alarms.
- Phone resolution in keeping with team playbook standards and within the purview of one’s position.
- Assumes responsibility and handles phone or ticket escalations within the team.
- Raises support requests in accordance with established protocols.
- Second point of failure for incoming calls from customers.
- Identifying, aiding in the management of, and escalating incidents.
- Random Queue Administration.
- Ensuring that we honour SLA and customer commitments.
- Offering Unwavering Support for everything mentioned above.
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Required Skills
- Prior job experience in a similar field or a degree or its equivalent in education.
- Self-driven and driven to acquire new skills and hone interpersonal and technical abilities.
- Strong communication skills both in writing and speaking.
- Aims to enhance one’s own and peers’ performance.
- Sets a good example and inspires others in the team.
- Organising abilities combined with a quick turnaround for quality work.
- Capacity to operate both independently and as a team.
- Capacity to communicate with more experienced and knowledgeable parts of the company with assurance.
- Able to properly provide constructive criticism.
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how to apply for Rackspace Technology Hiring For Work From Home
Those that meet the requirements can apply online for this drive by clicking the link below. Email will be used to convey all interview details.
