For the position of Assistant Manager – Agency Management, Recoveries West at the Mumbai, Maharashtra, India location, SBI Card is currently accepting applications. The following contains all of the information regarding SBI Card Hiring Assistant Manager.
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SBI Card Hiring Assistant Manager Details
Job Role: Assistant Manager – Agency Management, Recoveries West
Company Website:Â www.sbicard.com
Degree:Â Graduate Degree
Batch: Recent Batches
Experience:Â Freshers/ Experienced
Salary:Â As per Company Standards
Location:Â Mumbai, Maharashtra, India
Last Date: ASAP
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Roles & Responsibilities
- Navigate the Credit Card Recovery Portfolio on the go. based on the goals assigned to several agencies for each region.
- Compliance: Make sure that customer interactions are properly documented and that alarms are raised in accordance with compliance protocols.
- Make sure the data is secure.
- Conduct SVCL: Ensure prompt vendor process and document audits for various agencies at their respective locations.
- Productivity: Track CAPE in accordance with the strategy for collection.
- Payment logistics, operations, and billing: make sure that TATs are followed, that the right hand-off process is followed for cash collection, and that payments get to operations.
- ensuring that multi-vendor invoices and provisions are raised in a timely manner for each location.
- Field assistance and the FOS basis are needed for some papers.
- Verify wing-to-wing closure and do due diligence on accounts for settlement.
- People: Make sure field executives are motivated by teaching them about the card industry, how to bargain more skillfully, how to escalate situations, etc.
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Required Skills & Qualifications
- Requirements: Graduate degree, resourcefulness, and communication skills.
- Planning, organising, and negotiating skills; computer proficiency with a strong grasp of Microsoft Office; willingness to challenge yourself and take initiative; vendor management.
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