Springworks Hiring Customer Support Intern: Springworks is accepting applications for the role of Customer Support Intern. Applicants with any Currently pursuing or recently completed a degree are welcome to apply for this role. Below are the qualifications, eligibility requirements, and all of the information.
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About Springworks
At Springworks, we’re on a mission to revolutionize the world of People Operations. With our innovative tools and products, we’ve already empowered over 500,000+ employees across 15,000+ organizations and 60+ countries in just a few short years.
Our goal and vision to transform the HR industry with tools that support businesses most humanely are embodied in Springworks.
The HR future that should have been ours already is one that we are guiding the globe towards.
Springworks Hiring Customer Support Intern Details
Job Role:Â Customer Support Intern
Company Website:Â Springworks.in
Qualification:Â Pursuing/Recently Graduates
Batch: Recent Batches
Experience: Freshers/Experienced
Salary: ₹ 21K
Employment Type:Â WFH
Location:Â WFH
Last Date: ASAP
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Role Overview
We are primarily seeking individuals who share our enthusiasm for what we do; knowledge of the HRTech environment is not a prerequisite; rather, you should be eager to learn.
A customer support intern’s goal is to obtain a thorough understanding of our products and be able to offer exceptional customer assistance.
Roles & Responsibilities
- Answering questions from customers and fixing problems using Springworks products.
- Knowing the ins and outs of product features and operations, as well as informing the appropriate stakeholders of any feedback received.
- Having a thorough understanding of goods and services to give clients correct information.
- the ability to solve problems in order to properly handle and manage client concerns.
- Outstanding communication abilities to engage with clients and colleagues in a professional manner.
- practical knowledge of customer relationship management (CRM) platforms and related apps, such as Google Sheets, SalesIQ, SalesIQ, YAMM, Trello, and Zoho Desk.
- Constantly refining the assistance procedure by offering comments and recommendations derived from consumer encounters.
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Required Skills
- High Agency: Capacity to act independently, decide for oneself, and confront problems head-on.
- Strong communication skills both in writing and speaking.
- The capacity to respond professionally and empathetically to consumer inquiries.
- Meticulous and possesses strong problem-solving skills.
- Adept in using the Microsoft Office Suite and at ease with a range of software programmes.
- Dedicated team player who is flexible and eager to pick up new skills.
- Either finished or in the process of obtaining a degree.
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Other Benefits
- 4 lakhs worth of health insurance, covering the insured as well as their spouse and children. For you and your family, get unlimited complimentary telemedicine consultations with 15 different specialties.
- Budget for learning and development (up to Rs. 21,000/-).
- With our remote setup bonus of Rs. 25,000 for furniture and headphones, you may work from anywhere with ease.
- Internet & Lifestyle Allowance reimbursement for food, OTT, fitness/health, Wi-Fi/Internet, etc. up to Rs. 3000 per month. Simply submit a bill or payment receipt that is in your name to be eligible for this category.
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