Springworks Hiring For Work From Home, Hiring Customer Support | Apply Now

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A job announcement for the position of Customer Support Intern for the Work From Home, India locations has been released by Springworks Off Campus Recruitment. Candidates for graduate degrees are eligible to apply to Springworks for off-campus placements. Interested and qualified applicants are urged to submit an application before the deadline. Below are the specific qualifying requirements, the application procedure, and registration details.

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About springworks

At Springworks, we’re on a mission to revolutionize the world of People Operations. With our innovative tools and products, we’ve already empowered over 500,000+ employees across 15,000+ organizations and 60+ countries in just a few short years.

Our goal and vision to transform the HR industry with tools that support businesses most humanely are embodied in Springworks.

The HR future that should have been ours already is one that we are guiding the globe towards.

Springworks Hiring For Work From Home Details

Job Role: Customer Support Intern

Company Website: Springworks.in

Qualification: Any Graduate from any stream.

Batch: 2024 and before

Experience: Freshers/Experienced

Salary: ₹ 21K

Location: Work From Home

Last Date: ASAP

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Roles & Responsibilities

  • Knowing the ins and outs of product features and operations, as well as informing the appropriate stakeholders of any feedback received.
  • Having a thorough understanding of goods and services to give clients correct information.
  • The ability to solve problems in order to properly handle and manage client concerns.
  • Answering questions from customers and fixing problems using Springworks products.
  • Outstanding communication abilities to engage with clients and colleagues in a professional manner.
  • Practical knowledge of customer relationship management (CRM) platforms and related apps, such as Google Sheets, SalesIQ, SalesIQ, YAMM, Trello, and Zoho Desk.
  • Constantly refining the assistance procedure by offering comments and recommendations derived from consumer encounters.

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Required Skills

  • Proficiency in crafting precise, succinct, and thorough test cases and plans.
  • Ability to work in a fast-paced startup setting as part of a cross-functional team.
  • Knowledge of and proficiency in frontend (web app) and mobile testing, as well as backend (API) testing.
  • Acquaintance with instruments such as Charles or Postman.

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Benefits

  • 4 lakhs worth of health insurance, covering the insured as well as their spouse and children. For you and your family, get unlimited complimentary telemedicine consultations with 15 different specialties.
  • Budget for learning and development (up to Rs. 21,000/-).
  • With our remote setup bonus of Rs. 25,000 for furniture and headphones, you may work from anywhere with ease.
  • Internet & Lifestyle Allowance reimbursement for food, OTT, fitness/health, Wi-Fi/Internet, etc. up to Rs. 3000 per month. Simply submit a bill or payment receipt that is in your name to be eligible for this category.

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how to apply for Springworks Hiring For Work From Home

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