Swapcard Work From Home Hiring For Customer Support Specialist: Swapcard is hiring candidates for Work From Home for the role of Customer Support Specialist. Below is the detailed job description.
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About Swapcard
By updating and future-proofing their event with data-backed insights, associations, B2B trade fairs, exhibits, and conferences may increase revenue growth, improve attendee engagement, and increase exhibitor and sponsor return on investment (ROI) by using Swapcard as their preferred event engagement platform.
Swapcard Work From Home Hiring For Customer Support Specialist Details
Job Role: Customer Support Specialist
Company Website: www.swapcard.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: WFH
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Answering their inquiries and resolving their issues helps customers.
- When clients have issues, they are resolved promptly.
- The business receives feedback from customers to enhance its offerings.
- Customers receive instructions on how to use the business’s goods and services.
- Clear communication is provided via chat, email, or phone calls.
- Questions from customers and system updates are recorded.
- In order to address consumer issues, various teams are contacted.
- To provide them with a positive experience, customer satisfaction is guaranteed.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Customers are helped to understand through clear communication.
- Issues are resolved with ease and speed.
- Every encounter guarantees customer satisfaction.
- When interacting with disgruntled clients, patience is displayed.
- Consumers are given serious consideration.
- Product expertise is required to provide superior customer service.
- To resolve client issues, other teams collaborate.
- Effective time management allows for prompt client service.
- Details are examined to prevent errors.
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How To Apply For Swapcard Work From Home Hiring For Customer Support Specialist
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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