Syniverse Hiring For Operations Analyst I: Syniverse is hiring candidates for the role of operations analyst I. Below is the detailed job description.
Join Below To Get Instant Jobs Update and Alerts
About Syniverse
Syniverse is an American communications technology company with a focus on 5G roaming, communications platform as a service (CPaaS), A2P Messaging, roaming clearing and settlement, IPX, fraud prevention, mobile identify and authentication solutions, IoT, Private Networks and other emerging technologies leveraged by global enterprises and telecommunication carriers.
Syniverse Hiring For Operations Analyst I Details
Job Role: Operations Analyst I
Company Website: www.syniverse.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: Bangalore, Hyderabad
Last Date: ASAP
Roles & Responsibilities
Below are the Roles & Responsibilities –
- Offer technical assistance, identify the underlying source of the issue or issues, and come up with suitable fixes.
- Observe SLA requirements, which include prompt ticket resolution, escalation, and follow-up.
- Examine measurements and determine the potential causes of any successes or aberrations.
- Take part in the ticket review process and make sure the right answer is given.
- Provide status updates on the tasks completed in accordance with management’s directives.
- Create production-ready solution support scripts and document recently found solutions.
- Provide ongoing system health, resource usage, file transfer rate, database insert rate, and log monitoring for production servers.
- Provide application health monitoring, which includes data loading, file processing, report generation, scheduled task completion, dashboards, and application logs.
Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- An equivalent experience or a bachelor’s degree in computer science, electronics, or telecommunications is required.
- 0–2 years of relevant work experience in relational databases, software development, problem solving, application support, technical customer service, and programming languages.
- OCP, OCA, and SQL Server Certified Engineer are the preferred Oracle certifications.
- Telecom operations prior experience is preferred.
How To Apply For Syniverse Hiring For Operations Analyst I
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍