Tata Communications Hiring Customer Service Executive | Apply Now

Tata Communications is seeking both experienced and recent graduates for the position of customer service executive in service delivery and management. The job description, prerequisites, and more details are provided below.

Join Below To Get Instant Jobs Update and Alerts

About Tata Communications

The rapidly expanding digital economy of today is powered by Tata Communications, a facilitator of the digital ecosystem. We facilitate the digital revolution of businesses worldwide, encompassing 300 of the Fortune 500. We link companies to 60% of the world’s cloud giants and transport about 30% of all internet traffic. We have contributed to India’s long history with the internet. Enterprise-enabled services have been crucial to the nation’s adoption of digital services during the last 25 years. An key component of the economy’s sustainability is connectivity. We are dedicated to provide industry leaders with our distinctive promise of safe, connected digital experiences in this New World of CommunicationsTM.

Tata Communications Hiring Customer Service Executive Details

Job Role: Customer Service Executive

Company Website: www.tatacommunications.com

Qualification: Any Graduate

Batch: 2024 and Below

Experience: 0 – 4 Years

Salary: 3 – 15 LPA* (Expected)

Location: Bangalore, India

Last Date: ASAP

Also Read:

Learn Full Stack Development & Pay After Placement with 5000 Scholarship (Limited Slots)

Learn Data Analytics & Pay After Placement with 5000 Scholarship (Limited Slots)

Also Read:

Telus International Hiring Work From Home

Also Read:

Eurofins Hiring Associate Software Engineer

Roles & Responsibilities

• Assure that Enterprise/Wholesale customers’ configuration tasks are completed and their deployments are clean within the SLAs.
• Manage requests for migrations, turnups, and change management.
• Testing and troubleshooting routines for installs and activations after provisioning.
• Verify wiring connections and work with field operations to arrange dispatches.
• Participates on a regular basis as a fully contributing team member in significant projects or activities.
• Make sure that all installation tasks are completed on schedule in order to fulfil agreed-upon SLAs and KPIs.
• Manage the escalation process when it’s required and the project is in danger.

Also Read:

Zebra Hiring IT Quality Assurance Analyst 

Required Skills & Qualifications

• A bachelor’s degree in engineering or a comparable degree.
• 0–4 years of appropriate project management experience in network infrastructure, together with practical experience.
• Proficiency in Communication.
• Knowledge of the Provisioning Process, Data, Internet, Phone, and Service Activation.
• Expertise configuring switches and routers.

Also Read:

Allerin Tech Hiring Business Analyst

how to apply for Tata Communications Hiring Customer Service Executive

Interested and qualified applicants are urged to submit an application before the deadline.