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Tesla Hiring For Customer Support Supervisor: Tesla is hiring candidates for the role of customer support supervisor. Below is the detailed job description.

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About Tesla

An American global corporation that specializes in sustainable energy and automobiles is called Tesla, Inc. With its headquarters located in Austin, Texas, the company designs, manufactures, and markets solar panels, solar shingles, stationary battery energy storage systems ranging from residential to grid-scale, and battery electric vehicles (BEVs).

Tesla Hiring For Customer Support Supervisor Details

Job Role: Customer Support Supervisor

Company Website: www.tesla.com

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per company standards

Location: Mumbai

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

  • Always question the status quo and perform well under pressure. Success requires exceptional time management and prioritization abilities.
  • Adopt a proactive and strategic approach. To provide your team with the resources they require for success, you must anticipate and prepare ahead of time.
  • Be self-aware, adaptable, and receptive.
  • Have a unique blend of critical thinking, practical problem-solving, and a customer-service mentality.
  • Act as an advocate for both your team and your clients. Their success determines yours.
  • Participation in hiring, orienting, and educating new members of the Service Support team
  • To define and report metrics and performance for both individuals and teams, schedule frequent one-on-one sessions with team direct reports.
  • In accordance with the company’s review procedures, conduct yearly (or relevant) individual performance reviews.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

  • Excellent communication skills, exceptional leadership abilities, and the capacity to inspire and “lead by example”.
  • It all comes down to attitude and approach.
  • Act as a team player and a leader.
  • A high level of vigor, motivation, excitement, and professionalism
  • The ability to work well in a fast-paced atmosphere, manage changing objectives, and successfully prioritize.
  • Create and preserve a working connection with managers and peers in global support to promote the sharing of best practices and knowledge.
  • Knowledge of interviewing and candidate selection methods
  • Assist new hires with their onboarding, training, and queue introduction.
  • Outstanding communication abilities in written and spoken English as well as other regional languages
  • While not required, prior supervisory experience in a customer support team is preferred.
  • Prior expertise with CRM, knowledge-based, and troubleshooting programs is advantageous.

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How To Apply For Tesla Hiring For Customer Support Supervisor

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