Ultrahuman Work From Home Customer Success Hiring – Ultrahuman is accepting applications for the role of Customer Success Applicants who have graduated are welcome to apply for this role. Below are the qualifications, eligibility requirements, and all of the information.
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About Ultrahuman
Ultrahuman is the world’s most comprehensive self-quantification platform. Ultrahuman’s products include the Ultrahuman Ring AIR, world’s lightest sleep-tracking wearable, Ultrahuman M1, a continuous glucose monitoring platform, Blood Vision, a preventive blood testing platform with the pioneering UltraTrace™ technology and Ultrahuman Home, a revolutionary health device for your home. By collating a large set of biomarkers on an integrated platform, Ultrahuman is able to create a grand unified view of the human body.
Ultrahuman Work From Home Customer Success Hiring Details
Job Role: Customer Success
Company Website: ultrahuman.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Any
Salary: As per company standards
Location: Work From Home
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Customer Query Management: Promptly manage incoming customer queries via various support channels (email, chat, phone, WhatsApp, social handles) to ensure user satisfaction.
- Product Expertise: Build a deep understanding of our product to provide accurate and effective solutions to user pain points.
- Cross-Functional Collaboration: Work closely with various departments to channel customer feedback to the appropriate teams for continuous improvement.
- Response Time: Ensure quick response times to customer inquiries, maintaining a stellar customer experience.
- User Journey Review: Proactively review the user journey to identify and address areas for improvement.
- Consultative Support: Take a consultative approach to help customers overcome issues and achieve their goals, providing them with a top-tier experience.
- Automation and Efficiency: Develop your toolkit and leverage automation to streamline processes and make your job easier.
- Shift Timing – 10.00pm to 8.00am IST
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To Apply
- Send across a Loom Video answering the following questions to [email protected].
- Introduce yourself, but we like the quirky, geeky, and experimental sides of people. We want to learn about you, but unconventionally. Include three random things about you in the intro.
- Why Ultrahuman & health tech? ( I know we rock, but what’s your special (and top) reason to make it here )
- According to you, what’s the distinguishing factor between good and great customer experience?
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How To Apply For Ultrahuman Work From Home Customer Success Hiring
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍