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Wipro Hiring For Banking Operations: Wipro is hiring recent graduates as project engineers. Wipro is doing a hiring campaign off campus. The Wipro job description, eligibility, and other information are listed here.

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About Wipro

Wipro, an Indian multinational organisation, is a provider of information technology, consulting, and business process services. It is stylized in lower case as wipro. It is among the top Big Tech businesses. Wipro offers clients in 167 countries a wide range of technology consulting services, including cloud computing, computer security, digital transformation, robots, artificial intelligence, and data analytics.

Wipro Hiring For Banking Operations Details

Job Role: Banking Operations

Company Website: www.wipro.com

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per company standards

Location: Chennai

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

• Answering all client help inquiries politely over the phone and/or via email Recording all relevant end user identification details, such as name, department, contact details, and kind of problem or issue
• To guarantee process productivity, update your own availability in the RAVE system.
• Keep a record of every question you receive, the measures you take to solve problems, and the number of successful and unsuccessful resolutions you achieve.
• To address any client inquiries, according to established protocols and guidelines.
• Respond to customer inquiries in accordance with the SLAs specified in the agreement.
• To assist and effectively solve clients’ problems, access and manage internal knowledge bases, resources, and frequently asked questions.
• Recognize and acquire pertinent product information to improve customer service and troubleshooting.
• To avoid issues in the future, record and examine call logs to identify the most prevalent trends.
• Keep up-to-date consumer self-help materials to expedite resolution times.
• Recognize warning signs and report significant customer concerns to the team leader if they are not promptly resolved.
• Make sure clients receive all product disclosures and information both before and after the call or email requests.
• Abides by service agreements to prevent legal issues.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

• Aware of the standards for competency. often exhibits (in sections) with no assistance or direction.
• Working together.
• Making decisions and solving problems.
• Excellence in Execution and Attention to Detail.
• Customer (internal) Centricity.
• Good Communication.

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How To Apply For Wipro Hiring For Banking Operations

The link below will allow all interested and qualified applicants to apply online as soon as possible.

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