Wipro Hiring Senior Officer Associate: Wipro is accepting applications for the role of Senior Officer Associate. Applicants who have graduated are welcome to apply for this role. Below are the qualifications, eligibility requirements, and all of the information.
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About Wipro
Wipro, an Indian multinational organisation, is a provider of information technology, consulting, and business process services. It is stylized in lower case as wipro. It is among the top Big Tech businesses. Wipro offers clients in 167 countries a wide range of technology consulting services, including cloud computing, computer security, digital transformation, robots, artificial intelligence, and data analytics.
Wipro Hiring Senior Officer Associate Details
Job Role: Senior Officer Associate
Company Website: www.wipro.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: Hyderabad
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Answering all client help inquiries politely over the phone and/or via email Recording all relevant end user identification details, such as name, department, contact details, and kind of problem or issue
- To guarantee process productivity, update your own availability in the RAVE system.
- Keep a record of every question you receive, the measures you take to solve problems, and the number of successful and unsuccessful resolutions you achieve.
- To address any client inquiries, according to established protocols and guidelines.
- Respond to customer inquiries in accordance with the SLAs specified in the agreement.
- To assist and effectively solve clients’ problems, access and manage internal knowledge bases, resources, and frequently asked questions.
- Recognize and acquire pertinent product information to improve customer service and troubleshooting.
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How To Apply For Wipro Hiring Senior Officer Associate
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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