WNS is hiring both experienced and fresh professionals for roles as associates and senior associates. The following contains all of the information regarding Drive.
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About WNS
A well-known business process management (BPM) provider is WNS. We collaborate with clients in ten sectors to co-create creative, digitally-led transformational solutions by fusing our in-depth industry knowledge with our proficiency in technology and analytics. We help companies in travel, insurance, banking and financial services, manufacturing, retail and consumer packaged goods, shipping and logistics, healthcare, and utilities to rethink their digital future and use operational excellence to alter their results.
WNS Hiring Senior Associate Details
Job Role: Associate/Sr. Associate
Company Website: www.wns.com
Qualification: Any Graduate
Batch: 2024,2023,2022,2021,2020,2019,2018
Experience: Fresher’s & Experienced
Salary: ₹3 – 8 LPA* ( Expected )
Job Location: Bangalore, India
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Respond to and handle consumer calls both in and out in a professional manner.
- Give accurate information and swiftly address any concerns, grievances, or questions from customers.
- Respond to queries from clients regarding accounts and products or services.
- Make use of active listening techniques to comprehend client requirements and guarantee their contentment.
- Stay up to date on corporate rules, procedures, goods, and services in order to handle client complaints in an efficient manner.
- Keep track of client interactions and ensure that proper information is updated in customer records.
- Refer complicated or unsolved problems to the relevant supervisor or department for additional help.
- Based on process requirements, upsell and cross-sell goods and services
- Complete all tasks within individual and team goals.
- You must feel at ease working in a 24/7 setting, especially during night shifts.
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how to apply for WNS Hiring Senior Associate
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