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Zensar Hiring For Non Voice Process: Zensar is hiring for work from home opportunity for the role of non voice process. Below is the detailed job description.

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About Zensar

Zensar is a leading technology solutions company with a strong engineering pedigree. Headquartered in Pune, India, we are part of the USD 4.4 billion RPG Group, serving over 145 global clients. We have been a public-listed company for over 50 years, disrupting the status quo through our deep engineering capabilities, innovation, and velocity.

Zensar Hiring For Non Voice Process Details

Job Role: Non Voice Process

Company Website: www.zensar.com

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per company standards

Location: Pune

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

  • Order management systems are used to correctly and efficiently process incoming customer orders.
  • Check orders for accuracy, completeness, and adherence to company guidelines.
  • Quickly notify clients about order progress, shipment information, and delivery updates.
  • Work with the appropriate team to address pricing concerns, order inconsistencies, and delivery hold-ups.
  • Keep thorough records of all orders and transactions with customers.
  • Give outstanding customer service and assistance and react quickly to their questions.
  • Find areas where order management operations can be made more efficient and effective.
  • Comply with performance measurements and service level agreements (SLAs) for order fulfillment and processing.
  • In charge of quotes, order processing, order rejections, and status from start to finish.

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    Required Skills & Qualifications

    Below are the Required Skills & Qualifications –

    • The candidate should be a great communicator.
    • A basic understanding of computers and Microsoft Excel.
    • Experience with Oracle and CRM is required; this is not relevant for new hires.
    • Should feel at ease working the US shift at night.

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      How To Apply For Zensar Hiring For Non Voice Process

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