Zoho Hiring Freshers For Technical Support Engineer – Zoho is accepting applications for the role of Technical Support Engineer. Applicants who have graduated are welcome to apply for this role. Below are the qualifications, eligibility requirements, and all of the information.
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About Zoho
An Indian multinational technology company called Zoho Corporation creates web-based business tools and computer software. It is well recognised for its web-based office suite, Zoho Office Suite. Sridhar Vembu and Tony Thomas launched the business in 1996, and it is now present in seven countries, with its corporate offices located in Del Valle, Texas, west of Austin, and its worldwide headquarters located in Chennai, Tamil Nadu, India. The corporation is mostly owned by Radha Vembu, the sister of Sridhar Vembu.
Zoho Hiring Freshers For Technical Support Engineer Details
Job Role: Technical Support Engineer
Company Website: www.zoho.com
Qualification: Graduate
Experience: 0 to 3
Batch: Recent Batches
Salary: As per company standards
Location: Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Answer consumer questions promptly and expertly via the phone, email, or chat.
- Give clients step-by-step instructions on how to fix problems.
- Help clients integrate the payment gateway into their applications or websites.
- Get input from customers and share it with the development and product management teams.
- Give management frequent reports on customer satisfaction and support trends.
- Work together with the development team to comprehend the features and functionalities of the product.
- To duplicate consumer problems and find answers, test the system.
- Provide customers with product demonstrations and training sessions to help them use the payment gateway efficiently.
- Provide internal training materials so that the support staff is informed about modifications and new features.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Having three to six years of job experience in a related field.
- Having prior work experience in the Fin-tech sector would be advantageous.
- Demonstrating a strong curiosity, eagerness to learn, and willingness to adjust to new technology.
- Strong interpersonal and communication abilities.
- Possessing results-drivenness, self-motivation, and the ability to operate autonomously with little direction.
- Demonstrating outstanding analytical and problem-solving skills.
- Must be prepared to work night shifts.
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How To Apply For Zoho Hiring Freshers For Technical Support Engineer
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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