Mphasis Off Campus Drive 2024: In 2024, Mphasis, a reputable corporation, will hold an Off Campus Drive whereby it would present openings for recent graduates to become Mphasis Technical Support Associates for its Bangalore office. A bachelor’s degree in any subject is acceptable for application to the Mphasis off-campus drive in 2024. Candidates who meet the requirements can review further information below.
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About Mphasis
Mphasis is a top supplier of IT solutions, using a blend of domain, process, and technological know-how to offer Applications, Business Process Outsourcing (BPO), and Infrastructure services worldwide.
Based in Bangalore, Mphasis Limited is a multinational Indian provider of information technology services and consultancy. In addition to architecture consulting, application development and integration, and application management services, the company offers infrastructure technologies and applications outsourcing. It benefits the technology, communication, financial services, and logistics sectors. According to Fortune India 500, Mphasis ranked #189 overall and #7 among Indian IT businesses in 2019. Hewlett Packard Enterprise sold Blackstone Group LP the bulk of its Mphasis holding in April 2016 for an estimated US$1 billion.
Mphasis Hiring Technical Support Associate Details
Job Role: Technical Support Associate
Company Website: www.mphasis.com
Qualification: College degree or above
Experience: Freshers/Experience
Batch: 2024 and before
Salary: up to ₹4-8 LPA *
Job Location: Bangalore
Last Date: ASAP
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Roles & Responsibilities
- Provide clients with expert remote technical support services.
- Provide remote assistance to users in resolving issues with systems and software, such as installation, debugging, and operation of systems and related software.
- Investigate and identify hardware malfunctions, find out when replacement components are due, and arrange for maintenance that needs to be done later.
- In order to address user issues, special cases collaborate with other teams and receive timely upgrades.
- Completely and accurately enter case data into the system in accordance with the procedure.
- To enhance the user’s experience, find out what the consumer wants in terms of usage and suggest upgrading products and configurations.
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Required Skills
- Proactive work attitude, strong feeling of responsibility, effective communication abilities, and capacity for learning.
- Possess a basic understanding of computers, including familiarity with standard hardware and software as well as the operating system.
- Expertise in providing client service.
- Experience – 0-2 years.
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