Hitachi Hiring Customer Connect Specialist | Apply Now

Hitachi Hiring Customer Connect Specialist: Hitachi is hiring customer connect specialist. Interested candidates can go through the job description given below.

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About Hitachi

Founded in 1910, Hitachi, Ltd. is a worldwide business of Japanese origin with its headquarters located in Chiyoda, Tokyo. Digital systems, electricity and renewable energy solutions, railway systems, healthcare goods, and financial systems are just a few of the fields in which the corporation operates.

Hitachi Hiring Customer Connect Specialist Details

Job Role: Customer Connect Specialist

Company Website: www.hitachi.com

Qualification: Graduate

Experience: 1-2 years

Batch: Recent Batches

Salary: As per company standards

Location: Chennai, Tamil Nadu, India

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

• As the initial point of contact and entryway to more sophisticated services, you’ll offer first-rate assistance to both our clients and the international HE networks.
• Assuming the role of L1 support when necessary is crucial.
• You will be confidently and professionally answering incoming questions by phone, email, the internet, and other means as they come in.
• You should record all actions done to address customer complaints, as you will be a customer champion for prompt issue response, problem resolution, and escalation.
• In addition to being able to multitask, keep your workspace tidy, and assist clients when needed during operating hours, you should also be able to troubleshoot and resolve issues online.
• You have to guarantee engagement around-the-clock.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

• Fundamental understanding of electrical engineering and science, a bachelor’s degree in science, and an engineering diploma are desirable.
• One to two years of prior experience working in a customer service capacity is required.
• Excellent interpersonal skills are essential, as is the capacity to have courteous and productive conversations with clients over the phone, over live chat, or via email.
• High attention on consumers and their demands.
• Proficiency in the language of England.

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How To Apply For Hitachi Hiring Customer Connect Specialist

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