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American Express Recruitment For Analyst: In 2024, American Express, a reputable organization, will have an Off Campus Drive whereby it will provide freshmen with the chance to become American Express TCPS Analysts for the Gurgaon Office. A student may apply for the American Express off-campus drive 2024 if they hold a bachelor’s degree in any subject. Candidates who meet the requirements can review further information below.

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About American Express

The American Express Company (Amex) is a global financial services business and bank holding company based in the United States that specialises in payment cards. Its headquarters are located in Lower Manhattan’s Battery Park City neighbourhood at 200 Vesey Street, popularly referred to as the American Express Tower. The main classification scheme for AMEX cards is Green, Gold, Platinum, and Black (Centurion), where a higher rank corresponds to a greater priority level.

American Express Recruitment For Analyst Details

Job Role: Analyst

Company Website: www.americanexpress.com

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per company standards

Location: Gurgaon

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

  • Handling incoming calls, faxes, and messages from buyers and sellers for any prepaid goods, including gift cards and traveler’s checks.
  • Respond to Lost/Stolen and Unable to Cash Traveler’s Cheques Claims.
  • Attend to faxes and calls for escheatment.
  • Handle instances involving overspending, excessive balances, and refund requests.
  • To guarantee that regulations, policies, and the customer service experience are balanced, the candidate must be able to multitask and prioritize tasks.
  • React to customer escalation and carry out an investigation into the escalation’s primary reason.
  • Make use of your knowledge of risk-related data analysis and fraud link detection.
  • Effectively handle change to reach or surpass performance goals.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

  • Graduating student with zero to three years’ experience
  • Work in a customer-facing calling profile in a round-the-clock work environment.
  • Capacity to work with great attention to detail and under pressure in a deadline-driven setting.
  • Strong English communication skills, both written and spoken; good listening and decision-making abilities.
  • The capacity to manage escalating problems in a pleasant and professional manner in order to strike a balance between risk and keeping promises
  • Ought not to be receiving counseling of any kind.
  • Performance rating from previous year should be at least G3/L3.

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Benefits

  • Competitive starting pay.
  • Bonus rewards.
  • Assistance with finances and retirement.
  • All-inclusive health care, dental, optical, life, and disability benefits (based on location).
  • Adaptable working paradigm with onsite, virtual, or hybrid arrangements based on the job and the needs of the business.
  • Generous paid parental leave regulations (based on where you live).
  • Free access to worldwide on-site wellness facilities with medical professionals on staff (based on location).
  • We provide free and private therapy through our Healthy Minds program.
  • Opportunities for training and career growth.

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How To Apply For American Express Recruitment For Analyst

The link below will allow all interested and qualified applicants to apply online as soon as possible.

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