Amber Customer Support WFH Internship: Leading corporation Amber plans to have an Off Campus Drive internship in 2024, providing opportunity for recent graduates to join as Amber Customer Support Internship for the Pune Office. A bachelor’s degree holder in any field is eligible to apply for the Amber off-campus drive in 2024. Candidates who meet the requirements can review further information below.
Join Below To Get Instant Jobs Update and Alerts
About Amber
Student long-term rental booking platform (similar to booking.com for dorm accommodations). More than 80 million students worldwide rely on Amber to help them locate and reserve full-time housing close to their colleges without having to deal with difficult negotiations, inconsistent and time-consuming paperwork, or faulty payment processes. With more than a million units listed in six countries and more than a hundred locations, we are the largest and fastest-growing student housing platform on the planet. We intend to reach $1.2 billion in yearly gross bookings value by 2023, and we are expanding quickly.
Amber Operations Associate WFH Internship Details
Job Role: Customer Support Intern
Qualification: Bachelor’s/ Master’s Degree
Batch: 2024 and before
Experience: Freshers/Experience
Salary: As per market standard
Job Location: Work from Home
Last Date: ASAP
Also Apply:
Flex Recruitment For Associate Software Engineer
Roles & Responsibilities
- Inquiries from customers should be handled politely and promptly by email, phone, and chat.
- Effectively handle a high volume of incoming calls, chats, and emails.
- Determine and evaluate what clients need in order to be satisfied.
- Continually learn about the company’s policies about customer service, policies, and products through all forms of communication.
- When required, record customer contacts in writing, gathering documentation and providing information to relevant parties.
- Answer inquiries from customers in a straightforward and understandable manner, then make sure they understand and accept it.
- By pointing out pertinent characteristics and benefits, suggest new goods or services or offer ideas for enhancements.
- Take advantage of the organization’s training programmes to improve your customer service abilities.
- By anticipating their requirements, speaking positively, and offering suitable answers, you may build and preserve a strong rapport with your consumers.
- Assign tickets to the appropriate supervisors or associates, then inquire about their resolution.
- Draw attention to disparities brought about by associate negligence and take the necessary steps to address them.
- Be in charge of completing all tickets within the allotted time frame and upholding the SLAs required for the department to run smoothly.
- Assume complete responsibility for Customer Satisfaction (CSAT) in all interactions.
Also Apply:
Trellix Hiring Customer Success Engineer
Required Skills & qualifications
- Focus on the customer and the capacity to adjust to and react to various character kinds.
- outstanding oral and writing communication and presenting abilities.
- the capacity to efficiently manage time, prioritise tasks, and multitask.
- affable and cordial demeanour with customers and other customer support representatives.
- Possess the ability to communicate difficult ideas to clients in an understandable way.
- strong written and vocal English proficiency.
- The capacity to remain composed and courteous under pressure.
- patience in addressing complex cases.
- For chat support tasks, industry experience is a plus.
Also Apply:
Amura Marketing Technologies Hiring Trainee
VertexPlus Technologies Hiring QA Trainee
What will you get from amber
- Rapid expansion (may omit intermediary stages)
- Complete autonomy and power (all is under your control; just finish the job)
- Fantastic workplace culture—as evidenced by our Glassdoor ratings— Just recompense (stipend)
how to apply for Amber Customer Support WFH Internship
Any interested and qualified applicants should apply online as soon as possible.
