American Express Hiring Analyst | Apply Now

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American Express Hiring 2024: Using its official portal, American Express announces its recruitment of candidates with any graduate degree. Job seekers who are interested can read this job post to learn more about American Express Hiring 2024 and apply using the registration link at the end of the post to the American Express Off Campus Recruitment Drive 2024. More information on American Express Careers Off Campus Drive 2024 Pattern 2024, Eligibility Requirements, and Details is covered below.

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About American Express

The American Express Company (Amex) is a global financial services business and bank holding company based in the United States that specialises in payment cards. Its headquarters are located in Lower Manhattan’s Battery Park City neighbourhood at 200 Vesey Street, popularly referred to as the American Express Tower. The main classification scheme for AMEX cards is Green, Gold, Platinum, and Black (Centurion), where a higher rank corresponds to a greater priority level.

American Express Hiring Analyst Details

Job Role: TCPS Analyst I

Company Website:

Degree: Any Graduate Degree In Computer Science

Batch: 2024,2023,2022,2021

Experience: 0 to 1 Years

Salary: Best in Industry

Location: Gurgaon

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

  • Handling incoming calls, faxes, and messages from buyers and sellers for any prepaid goods, including gift cards and traveler’s checks.
  • Respond to Lost/Stolen and Unable to Cash Traveler’s Cheques Claims.
  • To guarantee that regulations, policies, and the customer service experience are balanced, the candidate must be able to multitask and prioritise tasks.
  • React to customer escalation and carry out an investigation of the escalation’s underlying reason.
  • Make use of your knowledge of risk-related data analysis and fraud connection detection.
  • Effectively handle change to reach or surpass performance goals.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications–

  • With no to three years of prior experience, graduate.
  • Work in a customer-facing calling profile in a 24/7 work environment.
  • Capacity to work with great attention to detail and under pressure in a deadline-driven setting.
  • Strong English communication skills both in writing and speaking.
  • Excellent decision-making and listening abilities.
  • The capacity to manage escalated problems in a pleasant and polite manner in order to strike a balance between risk and keeping promises.

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