For the position of Process Associate, Genpact is hiring fresh candidates. The job description, prerequisites, and more details are provided below.
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About Genpact
Legally based in Bermuda, Genpact is a professional services company with its main office in New York City. Presently, the organisation has over 100,000 employees and serves customers in more than 30 nations globally. In 2021, Genpact, which is listed on the NYSE, brought in US$3.71 billion in sales.
Genpact Hiring For Process Associate Details
Job Role:Â Process Associate
Company Website: www.genpact.com
Qualification: Any Bachelor’s Degree
Batch:Â 2023,2022,2021,2020
Experience: Fresher’s
Salary: 3 – 4 LPA* (Expected)
Job Location:Â Hyderabad, India
Last Date: ASAP
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Roles & Responsibilities
- Call the customer to collect the outstanding balance or obtain assurances that they will make the payment.
- Make calls to collect payments from consumers, send invoices by email or fax, or send printed copies to them if they desire it. additionally Orders must be reconciled to customer books, which includes verifying any credits or debits before delivering them to the customer for pickup or reimbursement.
- Customer inquiries, internal and customer disputes, and departmental cooperation to find a solution
- Both incoming and outgoing calls.
- Offer payment plans based on what the customer needs.
- Continue to have a thorough awareness of client procedures and rules.
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Required Skills & Qualifications
- Qualifications: Applicants must be graduates.
- Outstanding Written and Verbal Communication Skills.
- Proficiency in probing and analyzing/understanding techniques.
- Competent client service abilities.
- Call the consumer and demand payment for the outstanding balance, or obtain assurances from them about when they will make the payment.
- Continue to have a thorough awareness of client procedures and rules.
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how to apply for Genpact Hiring For Process Associate
Interested and qualified applicants should apply online as soon as possible for this post.