Hitachi Hiring Customer Connect Specialist: Hitachi is hiring customer connect specialist. Interested candidates can go through the job description given below.
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About Hitachi
Founded in 1910, Hitachi, Ltd. is a worldwide business of Japanese origin with its headquarters located in Chiyoda, Tokyo. Digital systems, electricity and renewable energy solutions, railway systems, healthcare goods, and financial systems are just a few of the fields in which the corporation operates.
Hitachi Hiring Customer Connect Specialist Details
Job Role: Customer Connect Specialist
Company Website: www.hitachi.com
Qualification: Graduate
Experience: 1-2 years
Batch: Recent Batches
Salary: As per company standards
Location: Chennai, Tamil Nadu, India
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- As the initial point of contact and entryway to more sophisticated services, you’ll offer first-rate assistance to both our clients and the international HE networks.
- Assuming the role of L1 support when necessary is crucial.
- You will be confidently and professionally answering incoming questions by phone, email, the internet, and other means as they come in.
- You should record all actions done to address customer complaints, as you will be a customer champion for prompt issue response, problem resolution, and escalation.
- In addition to being able to multitask, keep your workspace tidy, and assist clients when needed during operating hours, you should also be able to troubleshoot and resolve issues online.
- You have to guarantee engagement around-the-clock.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Fundamental understanding of electrical engineering and science, a bachelor’s degree in science, and an engineering diploma are desirable.
- One to two years of prior experience working in a customer service capacity is required.
- Excellent interpersonal skills are essential, as is the capacity to have courteous and productive conversations with clients over the phone, over live chat, or via email.
- High attention on consumers and their demands.
- Proficiency in the language of England.
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How To Apply For Hitachi Hiring Customer Connect Specialist
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