Tech Mahindra Off Campus Drive 2024: Freshmen will have the chance to apply for positions as Tech Mahindra Associate Technical Support for Hyderabad Office at this prestigious organisation. The Off Campus Drive is scheduled for 2024. A bachelor’s degree in any subject is acceptable for application to the Tech Mahindra off-campus drive in 2024. Candidates who meet the requirements can review further information below.
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About Tech Mahindra
An international provider of information technology services and consulting, Tech Mahindra is an Indian business. The company, which is a part of the Mahindra Group, has its registered office in Mumbai and its headquarters in Pune. More than 146,000 people work at Tech Mahindra in 90 different countries. In the Fortune India 500 list for 2019, the company came in at number five among IT enterprises in India and at number 47 overall.
Tech Mahindra and Mahindra Satyam completed their merger, which was announced on June 25, 2013. Among the leading Big Tech businesses in India is Tech Mahindra. As of June 2022, Tech Mahindra had 1,262 active clients.
Tech Mahindra Mega Hiring For Technical Support Details
Job Role:Â Associate-Technical Support
Company Website: www.techmahindra.com
Qualification:Â Under Graduates, Graduates and Post Graduates.
Batch: 2024 and before
Experience:Â Freshers/Experience
Salary: up to ₹4.5 LPA *
Job Location:Â Hyderabad
Last Date: ASAP
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Roles & responsibilities
- In charge of attending to consumer inquiries, such as answering calls through a phone queue, customer emails, requests for chat assistance, etc.
- Support end-user hardware and accessories, such as computer hardware, operating systems, communications, software, data processing, and security, among other things.
- Support activities involve assisting end users in taking IT break-fix requests from clients via various customer access points, resolving issues, or elevating problems to the relevant team.
- It is preferred to have experience with retail industry gadgets such switches, routers, printers, and other store equipment items.
- Follow up on events or help requests once they have been resolved.
- Investigates matters and fixes technical glitches.
- Developing and maintaining support process functionalities and knowledge articles.
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Required skills
- Offer client assistance.
- Capacity to comprehend the problem and address the many questions.
- Experience in the International Voice Process that is relevant.
- Excellent Written and Verbal Communication Skills.
- Competent customer service abilities.
- Must feel at ease performing night shifts and voice processes.
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how to apply for Tech Mahindra Mega Hiring For Technical Support
The following link will allow all interested and qualified applicants to apply online for this post.