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Tide Hiring Customer Service Associate: Tide Hiring New Hires for Customer Service Associate Positions and Verification Details & Eligibility Below Applicants are welcome to apply for this role. Below is a thorough explanation of the eligibility and application process. (Tide Hiring For Remote Employment)

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About Tide

At Tide, we’re developing an admin and financial platform to help small businesses save time and money. In addition to company accounts and associated banking services, we provide our members a full range of integrated administrative solutions, including bookkeeping and invoicing.

Since its launch in 2017, Tide has grown to become the most popular business finance platform in the UK, with over 250,000 SMEs in India and 575,000 SME members (10% of the market). With its main office located in London, Tide boasts more than 1,800 Tideans throughout the UK, Germany, Bulgaria, India, Serbia, Romania, and Ukraine.

Tide is constantly searching for dedicated and enthusiastic individuals as it grows quickly and enters new areas. Come along with us as we empower small companies and provide them with time and cost savings.

Tide Hiring Customer Service Associate Details

Job Role: Customer Service Associate

Company Website: www.tide.co

Qualification: Graduate

Batch: Recent Batches

Experience: 1-4 Years

Salary: 4,00,00-7,00,000/A

Job Location: Delhi, India

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

  • You’re adept at seeing trends and are always prepared to point out areas that need improvement.
  • Balancing priorities to guarantee that participants receive the greatest possible support.
  • Managing difficult financial issues such as direct debits, missed payments, and unusual transactions.
  • Take pleasure in lending a mentoring role to new team members, offering your knowledge and expertise as well as assistance with routine back office duties.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications–

  • Outstanding proficiency in both written and spoken English
  • You’ve worked as a customer service representative for one to four years, and you can handle any questions, concerns, and comments that customers submit on the business’s social media pages.
  • You can check the accuracy of any social media post.
  • Utilisation of industry technologies such as Jira, GSuite, Zendesk, and Kustomer.
  • You exude confidence while interacting with our clients to ensure they get the most out of their existing account.
  • A strong desire to solve problems and discover answers under challenging circumstances.
  • You always keep an eye out for persistent problems and assist in developing new procedures to address them.
  • Exceptional organisational abilities.
  • Experience providing customer support for the financial sector.
  • Outstanding proficiency with computers.
  • You have some prior experience as a startup employee.

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how to apply for Tide Hiring Customer Service Associate

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