Wipro Off Campus Drive 2024: In 2024, Wipro, a prominent organisation, will hold an Off Campus Drive to provide possibilities for recent graduates to join as Wipro Processors for the Noida Office. A bachelor’s degree holder in any field is eligible to apply for the Wipro off-campus drive in 2024. Candidates who meet the requirements can review further information below.
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About Wipro
Wipro, an Indian multinational organisation, is a provider of information technology, consulting, and business process services. It is stylized in lower case as wipro. It is among the top Big Tech businesses. Wipro offers clients in 167 countries a wide range of technology consulting services, including cloud computing, computer security, digital transformation, robots, artificial intelligence, and data analytics.
Wipro Hiring For Processor Details
Job Role: Processor
Company Website: www.wipro.com
Qualification: Bachelor’s Degree.
Batch: 2024 and before
Experience: Freshers/Experience
Salary: up to ₹6 LPA *
Job Location: Noida
Last Date: ASAP
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Roles & Responsibilities
- Handling all incoming customer help requests politely over the phone and/or via email Recording all relevant end user identification data, such as name, department, contact details, and kind of issue or problem
- To guarantee process productivity, update your own availability in the RAVE system.
- Keep a record of every question you receive, the actions you take to solve problems, and the overall number of successful and unsuccessful solutions you provide.
- To answer any client inquiries, adhere to established protocols and procedures.
- Address and maintain internal knowledge bases, resources, and frequently asked questions to assist in and provide clients with efficient problem resolution. Respond to client inquiries in accordance with the SLAs mentioned in the contract.
- Determine and absorb pertinent product information to improve customer service and troubleshooting.
- Record and examine call logs to identify recurring patterns and avert further issues.
- Updating and maintaining consumer self-help materials will expedite the resolution process.
- When there are warning signs, report significant client concerns to the team leader for an expedient resolution.
- Make sure clients receive all product disclosures and information both before and after making calls or sending emails.
- Stays out of legal hot water by honouring service agreements.
Also Apply:
how to apply for Wipro Hiring For Processor
The following link will allow all interested and qualified applicants to apply online as soon as possible.
